Salesforce war darauf vorbereitet, dass der Europäische Gerichtshof das Safe Harbor Abkommen für ungültig erklärt hat.

Kunden können sich ab sofort hier http://www.salesforce.com/assets/pdf/misc/data-processing-addendum.pdf Rechtssicherheit über ein Zusatzvertrag nach EU Model Clauses verschaffen.
Verunsicherte Kunden können zusätzlich gern ihren jeweiligen salesforce Ansprechpartner für weitere Informationen kontaktieren. Desweiteren wurden seitens Salesforce entsprechende Kommunikationsmaßnahmen eingeleitet.

Hier die offizielle Ausssage von Salesforce:

„Today, the European Court of Justice (ECJ) determined that the EU-US Safe Harbor Framework does not provide a valid legal basis for transfers of personal data from Europe to the U.S.
At Salesforce, trust is our #1 value and nothing is more important than the success of our customers and the privacy of our customers’ data.
In light of the ECJ’s decision regarding the EU-US Safe Harbor Framework, Salesforce is immediately making available a data processing addendum that incorporates the European Commission’s standard contractual clauses, commonly referred to as “model clauses.”

The addendum ensures customers may continue to validate transfers of personal data under EU data protection laws. Customers can access the data processing addendum with the model clauses here
http://www.salesforce.com/assets/pdf/misc/data-processing-addendum.pdf
and should promptly complete, sign and return the addendum to dataprocessingaddendum@salesforce.com.
We continue to make your success our top priority. If you have any questions, please refer to our FAQ.
http://www.salesforce.com/company/privacy/data-processing-addendum-faq.jsp?eid=singlesend&d=70130000000NIyh